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    New user having trouble with "download" mode (Atom Lite S3)

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    • M Offline
      mentholmoose
      last edited by

      Well, I'm stuck at about as basic a point as is possible. Got a new Atom Lite S3. Connected to Windows 10, it appears in Device Manager as USB JTAG/serial debug unit.

      Now I want to flash a firmware with m5burner, but I'm doing it wrong. I hold the reset button, the green LED comes on, I release the button and the LED goes off. Click "burn" --> "get mac failed." Tried different sequences of this and always the same result.

      Any help appreciated!

      robskiR 1 Reply Last reply Reply Quote 0
      • robskiR Offline
        robski @mentholmoose
        last edited by

        @mentholmoose is it detected in M5Burner - do you see comX popup in the corner when device usb is plugged in? are you also logged in to your account in M5Burner - you will have to bind device in to your account at some point

        M5StickC, M5StickCPlus, M5StickCplus2,M5GO, M5Core, M5Tough, M5Core2, M5 Demo Board, M5Dial, M5Paper, M5Atom, M5Cardputer, M5StampS3, CoreMP135, StamPLC, AirQ, M5Tab, M5CardputerAdv, M5StackChan

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          mentholmoose @robski
          last edited by

          @robski - got it solved, turns out the problem was that i was connecting to usb-c on my laptop, which didn't seem like it should be a problem since the Atom Lite also uses usb-c. But once i changed over to my usb-a port, it's all working fine.

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